CLIENT FEEDBACK

“It's not an exaggeration to say that we wouldn't have made it through the purchase of our home without Chelsea. I honestly can't say enough good things about her. Home-buying can be a stressful and overwhelming time and she was a trusted resource through it all. Working with Chelsea was always a pleasure. She brings a ton of knowledge as well as a down-to-earth perspective. It was always obvious that she had our best interests in mind and she never gave up on us, even when the going got rough, and she did it all with a charm and grace that is so refreshing. Chelsea was always responsive and is willing to go above and beyond to get things done. And the transaction wasn't finished when we got our keys. She has continued to keep in touch and follow up with us. I would recommend her to anyone and she will without a doubt be our real estate agent for future purchases and sales.”

“Randi and Metro-West helped us buy two and sell two houses. Randi was professional and helpful and made the process easier. We will return to her again with all of our Real Estate needs.”

“Chelsea was the ideal choice to help me find and complete the purchase of my first home. She made me feel very comfortable asking questions that came up during the process, no matter how trivial they were. She also made sure I was familiar with what to expect during the process as it unfolded, which was a great help as a first time buyer. In the end, I purchased a great place at a great price in an area that I loved. I would have had a very difficult time doing it without her help. I'd definitely work with her again and recommend her to anyone who is in the market to purchase a home.” –EH

“Metro-West helped us in the purchase of both our homes in the area and we couldn't have been happier with the personal service and patience Randi showed us. We will definitely recommend them.”

“We have worked with Metro-West for several years; in fact they (especially Randi) have been of great help and assistance even in a situation which took us out of the local area. I have had experiences with other Realtors and realty companies, and I can say with great confidence that Metro-West gives far better attention to details and real estate services, and all with a cheerfulness that is very hard to find these days. Although Metro-West is not large company, they have all the accesses the bigger well known companies have, their knowledge of the area, combined with their knowledge and experience in the industry creates the best opportunities for both sellers and purchasers. The personal touch and effort they provide on a regular basis is something you would not get from the competition. I highly recommend Metro-West.”

“Randi at Metro-West Realty has made my property ownership experience easy and profitable. I have full confidence in Metro-West's ability to successfully manage my property. They've provided good advice regarding tenancy, home maintenance, and all other matters a homeowner should know.”

“Metro- West is an absolute pleasure to work with... They work hard to find you what you are looking for, and take customer service to a new level. Thanks Metro-West!!”

“My husband and I recently worked with Chelsea in buying a home. She was an absolute pleasure to work with. She’s smart, assertive and keenly aware of trends and shifts in the housing market. She listened to our wants, but also provided much-needed guidance. She helped us negotiate a great deal on a house in our dream neighborhood. She was impressively proactive with inspection and fixes, and even after we closed she was available and willing to help answer questions. I have no hesitations in recommending Chelsea as a real estate agent. We’ll work with her again on our next house!”
-Emily Watson

"Chelsea was really wonderful to work with. She helped us buy our dream house in Irvington. I feel like she took the time to get to know us and our needs so she was aware anytime a house came on the market that would fit our family and our style. She was extremely professional, she negotiated aggressively for our home and we found her to be fun and personable. I will work with her again and would confidently refer her to a friend. "
-Megan Barnett

"Chelsea went above and beyond in every aspect of home buying. She was very patient while looking for our new home and supportive through the process of purchasing it. From working with our mortgage broker on a daily basis to researching contact information for all of our new utilities, she was a resource that I wouldn't buy another house without."
-Aaron & Abby Weast

“Based upon my own professional and business experience, I enjoyed Chelsea’s obviously high intelligence level while at the same time seeing her ability to be very “down to earth”. She provided me with all the necessary market and property information in order to make a sound investment decision. Her organization and administration skills gave me great confidence in the quality of her work and significantly lessened the burden upon me in my property investment decision.”  
-Toby Gardner

"We've bought several homes, and Chelsea is definitely the best real estate broker we've met. During our house hunt, she listened closely to what we were looking for and provided exactly the type of homes we were seeking. She worked tirelessly on our behalf and dealt with some complicated and touchy issues with great skill. We enjoyed working with her and would recommend her to anyone looking for a smart, honest, and hard-working agent. In short, she's the best!"
-Lori & John Harch

"Chelsea Ausland made the seemingly overwhelming and potentially frustrating event of buying a house almost painless. Her objectivity helped me through the stages of irrational impulsiveness and her positive attitude and words kept me encouraged that we would find and secure the home of my dreams, which we did. My loan and situation were atypical but Chelsea effortlessly accommodated my needs and advocated for me even after I moved in. It is no surprise that Chelsea is accomplished in her profession. I would recommend her to anyone thinking of buying a home. Thank you for all your long days, hard work and good nature Chelsea."
-Delighted Homeowner, Jake Creviston

"Chelsea was the ideal choice to help me find and complete the purchase of my first home. She made me feel very comfortable asking questions that came up during the process, no matter how trivial they were. She also made sure I was familiar with what to expect during the process as it unfolded, which was a great help as a first time buyer. In the end, I purchased a great place at a great price in an area that I loved. I would have had a very difficult time doing it without her help. I'd definitely work with her again and recommend her to anyone who is in the market to purchase a home." -Endy Hedman

"It's not an exaggeration to say that we wouldn't have made it through the purchase of our home without Chelsea. I honestly can't say enough good things about her. Home-buying can be a stressful and overwhelming time and she was a trusted resource through it all. Working with Chelsea was always a pleasure. She brings a ton of knowledge as well as a down-to-earth perspective. It was always obvious that she had our best interests in mind and she never gave up on us, even when the going got rough, and she did it all with a charm and grace that is so refreshing. Chelsea was always responsive and is willing to go above and beyond to get things done. And the transaction wasn't finished when we got our keys. She has continued to keep in touch and follow up with us. I would recommend her to anyone and she will without a doubt be our real estate agent for future purchases and sales."
-Haley & Travis Omlid 

"Working with Chelsea was easy. She is very knowledgeable on all areas in Portland. I didn't know what neighborhood was right for me, but Chelsea had no problem showing me houses all over town. She would explain the perks and downfalls of each area and drive me around to help me get a feel for where I could be living. When I purchased my house I felt completely comfortable with the neighborhood I chose. After getting to know her background on a Real Estate level I found that her family has been doing Real Estate for some 40 years know, that being said I was even more comfortable about my decision to have Chelsea represent me.... Thank you Chelsea!"
-Travis Sheets